Logan Sroufe

Objective

Technical support with a focus on customer service.

Experience

October 2008 - Present
Integrity Solutions Group
Cincinnati, OH
Network Technician

  • Help desk support / Customer service
  • On-site installation for clients across the U.S.
  • Kodak Ortho-Imaging Maintenance
November 2005 - October 2010 Best Buy
Cincinnati, OH
Geek Squad

Skills
  • Network Security/Maintenance
  • Database Support-Kodak WinOMS
  • Fortinet Firewall Config/Management
  • PC/Mac Hardware Installation
  • Help Desk Support
  • MS Server 2000/2003/2008
  • Adobe Photoshop CS4
  • Adobe Flash CS4
  • Adobe Dreamweaver CS4
  • Windows XP/Vista/7
  • Mac OSX
  • Linux
  • Microsoft Office Suite

Education

Northern Kentucky University
Media Informatics
Liberal Studies
Graduated 2011

Roger Bacon High School
Graduated 2003

Honors

Scholars List
Northern Kentucky University
Spring 2009

Deans List
Bellarmine University
2003-2005

References

Available upon request